Frequently Asked Questions
What about snow and weather, how do these affect the schedule?
Please call for information regarding cancellations due to bad weather conditions
before going to the stop. Generally, if the roads are clear, we are on them.
We will try to come if the roads are safe to drive on - for you and for us.
Don't worry about returning that book, or picking up that movie, we will
bring it next time. Call us if you are not sure at 412-321-1853 from 8-4 Mon-Fri.
During the winter months we will also answer the phones Sat. 8:30-9:30 AM.
If there is no answer, and you are concerned about the weather,
call 412-303-4410 for further details.
When is ACLA Mobile Library Services closed?
New Years Day
Memorial Day (Observed)
Off-Road Last 2 Weeks Of The Year
What can I borrow?
Books, videocassettes, DVDs, audiocassettes, and CDs may be borrowed from, or
returned to, any Bookmobile or Allegheny County Library Association (ACLA) member
library, including all Carnegie Library of Pittsburgh locations.
How long can I keep what I borrow?
3 Weeks -- All items owned by ACLA Mobile Library Services
1 Week -- Reserve Pool items (some bestsellers and audiobooks)
Items brought in for your reserves from other libraries around the county will
follow the owning library's rules. Please check your check-out receipt carefully.
Looking for a particular item?
Books and materials may be requested by calling 412-321-1853 weekdays, Monday
through Friday 8:00 am to 4:00 pm. Books and materials can also be requested
at any of our bookmobile stops. Keep in mind, however, that not all materials
owned by the bookmobile will be on the vehicle. Calling ahead is always
recommended when you need a specific title quickly.
How do I get a library card?
The staff of the bookmobiles can register you for a library card at any stop.
You can also register on-line Click Here
How do I renew my materials?
You can renew your items by calling the ACLA Mobile Library Services directly
at 412-321-1853 Monday - Friday, 8AM - 4PM. You can also renew library
materials by phone 24 hours a day on the county renewal line at 412-622-1895 or
on-line through My Account. If calling, please have the item barcode number
and your library card number ready.
Who do I call if I have a reference question?
You can call the ACLA Mobile Library Service at 412-321-1853, or the Carnegie
Library of Pittsburgh's Telephone Ready Reference Unit at 412-622-3114.
How do I get service to my community or facility?
Call us directly at the ACLA Mobile Library Services at 412-321-1853, Monday
through Friday, 8AM - 4PM. The options for service will be discussed fully with you.